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Laboratory Services

Other Testing Services

Our labs are filled with highly trained technicians capable of testing a range of medical and non-medical devices. For example, we can test hot water bottles, microwaveable heat packs and children’s toys to ensure that they are compliant with regulatory, ISO and similar standards.  We design and manufacture our own world-leading equipment in-house ensuring that our team has the highest level of control and accuracy when it comes to your quality assurance needs.

Our quality assurance expertise is highly valuable to our global customer base in supporting the supply and development of medical and non-medical devices across the product life cycle. We can support your organisation through the various phases of development, including product release, pre-shipment and market surveillance testing.

Our laboratories are accredited as conforming with ISO 17025 by NATA in Australia and Standards Malaysia in Malaysia. We are also certified as conforming with ISO 9001 by Bureau Veritas and SIRIM. You can see a full list of our accreditations and certifications for particular products by visiting the accreditations page on our website.

quality testing hot water bottle wheat bag toys

Our process

We make it simple to get your results quickly and efficiently. To utilise our services, simply follow the steps below:
step 1

Submit an enquiry online

There’s no obligation but we’d love to get to know what challenges you’re facing, and how we can make things easier for you to accomplish your quality assurance needs.
step 2
Once we understand your requirements deeply, we’ll be in touch with some guidance and pricing and as soon as you accept, we’ll get to work.
step 3
Next you’ll receive instructions on where to send sample products if required, and you’ll be notified as soon as we receive them. 
step 4
Then our lab technicians will start the testing process. We’ll outline how long it takes to get the results, and shortly after testing, you’ll receive a comprehensive test report. 
We pride ourselves on our ability to provide world-leading customer service and testing, so if you have a challenge that needs solving, or testing that needs to be completed, contact us to arrange an appointment to find out how we can help.